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Moonshine

Create magical personalized children's books with AI

© 2026 Moonshine Story. All rights reserved.support@moonshinestory.com

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Privacy Policy

How we collect, use, and protect your information.

This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We wrote this page in plain language because our users are parents, and we would want to read something we can actually understand.

Last updated: 2026-04-22

Who we are

Moonshine Story is a personalized children's book platform operated by Moonshine Studios Limited, a Hong Kong–registered company (Business Registration No. 80346799) founded by Matt Li and Erika Wong. We are the “data controller” responsible for your information under applicable privacy laws. You can contact us at support@moonshinestory.com or by post at 12/F, Honest Building, 9-11 Leighton Road, Causeway Bay, Hong Kong.

What we collect

We only collect what we need to give you a working product. Specifically:

  • Account information — your email address, name, and password (stored encrypted by our authentication provider). If you sign in with Google, we receive your Google account's email address, name, and profile picture through Google's OAuth 2.0 service. This information is used only to create and authenticate your Moonshine Story account. We do not request access to Gmail, Drive, Contacts, Calendar, or any other Google data, and we do not share this information with third parties. You can revoke Moonshine Story's access at any time from your Google account's Security → Third-party connections page.
  • Billing information — we use Stripe for payments. Stripe collects and stores your payment details; we never see or store your credit card number. We receive a billing history and subscription status from Stripe.
  • Content you create — the stories, characters, names, and photos you upload to personalize a book. This includes information about your child if you choose to include it.
  • Usage analytics — anonymised information about which features you use, how often, and general performance metrics. We use this to improve the product.
  • Device and technical data — IP address, browser type, language preference, and cookies (see our Cookie Policy).

How we use your information

We use the information above to:

  • Create the books you ask us to create
  • Process your payments and manage your subscription
  • Send you account-related emails (receipts, password resets, important service updates)
  • Improve our product and fix bugs
  • Prevent fraud and keep the platform safe

We do not sell your personal information. We do not share it with advertisers for targeted advertising.

How AI processes your content

Moonshine Story uses AI to help generate stories and illustrations. We want you to understand how that works:

  • Text generation — story content is generated using a third-party large language model provider. Under our commercial agreement, your content is not used to train their models.
  • Image generation — illustrations are generated using a third-party AI image model provider operating on secure cloud infrastructure. Under our commercial agreement, your content is not used to train their models.
  • Uploaded reference photos — if you upload a photo for character reference, it is sent to our AI image provider to guide illustration generation. By default, the photo is retained in our secure storage for as long as your book project exists, so you can regenerate or edit illustrations later. When uploading, you can opt in to auto-delete within 48 hours — we will remove the photo from our storage automatically once illustrations are generated. You can also delete any reference photo manually at any time from your asset library.

We do not sell your data or your child's likeness. We use these providers strictly as processors to deliver the product; your content is not used for advertising, analytics, or model training.

Children's information

Moonshine Story is designed for parents and guardians to create books for the children in their care. The user of our platform is the parent or guardian, not the child. We do not knowingly collect personal information directly from children under 13.

When you create a book that includes a child's name, likeness, or personal details, you are doing so as the parent or guardian, and you are responsible for obtaining any consent required by your local law. If you believe a child has created an account or uploaded content without parental supervision, please contact us at support@moonshinestory.com and we will delete the account promptly.

How long we keep your information

We keep your account information and generated books for as long as your account is active. If you delete your account, we delete your personal information within 30 days, except where we are required to retain it for legal, tax, or fraud-prevention reasons (for example, Stripe is required to keep payment records for a minimum period).

Reference photos uploaded for character generation follow the retention rules described in the “How AI processes your content” section above. You can opt in to 48-hour auto-deletion at upload time, or delete any photo manually from your asset library.

Where your data is processed

Moonshine Story is operated from Hong Kong. Your data is stored and processed by our infrastructure and AI providers, which operate data centres in multiple regions including the United States, the European Union, and Asia. Where personal data is transferred across borders, it is covered by our vendors' Standard Contractual Clauses or equivalent safeguards.

Your rights

You have the right to:

  • Access the personal information we hold about you
  • Correct information that is inaccurate or incomplete
  • Delete your account and associated personal data
  • Export a copy of your data in a portable format
  • Object to certain uses of your information
  • Withdraw consent where we are relying on consent

To exercise any of these rights, email us at support@moonshinestory.com. We will respond within 30 days.

Security

We protect your data using standard industry practices: encrypted connections (HTTPS everywhere), encrypted storage, Row-Level Security in our database so each account can only access its own data, and MFA-protected administrative access. No system is perfectly secure, but we take this seriously because we are parents using our own product.

Changes to this policy

We may update this policy as our product evolves or as laws change. If we make a material change, we will notify you by email and update the “Last updated” date at the top of this page. Your continued use of Moonshine Story after a change means you accept the updated policy.

Contact us

If you have a question about this policy or want to exercise any of your rights, email us at support@moonshinestory.com. We read every message and will reply within a few business days.